Terms & Conditions

APPLICATION AND ACCOUNT DETAILS
If you use this website and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and by using this site you agree to comply with these Terms.

In order to be able to make purchases through Larsa Lighting LLC website, you will be requested to register. The information sought will allow Larsa Lighting LLC to handle your transaction efficiently and effectively.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a secure server.

The website is available only to individuals who meet Larsa Lighting LLC terms of eligibility, who have been issued a valid payment card, i.e., credit card etc and who have authorized Larsa Lighting LLC to process a charge or charges on their payment card in the amount of the total purchase price for the item or items. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

The cardholder must retain a copy of transaction records and Merchant policies and rules. We reserve the right to restrict multiple quantities of a specific item being shipped to any one customer or postal address. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.

In case your personal information changes, please notify us by contacting Customer Care on the following email showroom@larsalighting.com

Larsa Lighting LLC may modify these Terms at our sole discretion. If you do not agree to the changes to these Terms, you should stop using this website. By using this website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us, will not affect that order, unless we are required to make the change by law.

HOW TO PURCHASE?
When you make a purchase through Larsa Lighting LLC website, you are offering to buy Product(s) for the price stated, subject to these Terms. All orders are subject to acceptance and availability.

ORDER AND CONFIRMATION OF ORDER
The Website contains an instructive guide that will walk you through the process of placing an order. You place your order for any selected items by clicking on the [Confirm Order] button at the end of the on-line order process.

Once you have placed your order, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment card.

Please note that while the Website lists only available Product, there may be occasions due to circumstances beyond Larsa Lighting LLC’s control, where the Product is not available. In this case a latest delivery, where applicable, will be communicated to you or a credit note receipt equal to the value of any unavailable goods purchased shall be given to you.

Unless otherwise notified, Larsa Lighting LLC’s acceptance of your order occurs when you receive an email notifying you that we have dispatched the Product(s) as ordered by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside Larsa Lighting LLC’s control, which may result in you having not received that email in a timely manner.

If you require any information regarding your order(s), please do send an email to showroom@larsalighting.com, during our office hours of 9AM am until 6PM, Dubai, United Arab Emirates time.

Larsa Lighting LLC may not accept your order if:

  • an item you have ordered is out of stock.
  • we are unable to obtain authorization for your payment.

We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

PRICES
At the Larsa Lighting LLC website you are given an opportunity to select your preferred currency. You may choose between US Dollar and UAE Dirham. All currency priced items will be honored as advertised unless it is obviously incorrect. Larsa Lighting LLC offers our customers the “Free shipping charges” system, which means that you will not be charged for the items shipping cost BUT any import duty and tax fees to destination country shall be paid by you to the courier company at the time of delivery. Product prices are set at the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are markdown at any time during the selling period.

MODE OF PAYMENT
“We accept payments online using Visa and MasterCard credit/debit card in UAE Dirham and US Dollar”. Payment will be debited and cleared from your account upon confirmation of your order from Larsa Lighting LLC’s website. You confirm that the Payment card that is being used is yours or that you have been specifically authorized by the owner of the Payment card to use it. All Payment card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, Larsa Lighting LLC will not be liable for any delay or non-delivery. Larsa Lighting LLC website is fully secure and is protected by SSL. All Payment card transactions on the Website are processed using a secure online payment gateway that encrypts your card details in a secure host environment. To help ensure that your shopping experience is safe, simple and reliable, the Website uses Secure Socket Layer (SSL) technology. All reasonable care, as it is in Larsa Lighting LLC’s power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part, Larsa Lighting LLC cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website. An option for C.O.D. (CASH-ON-DELIVERY) is not accepted.

DELIVERY/SHIPMENT POLICY
(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

RETURNS
Goods once sold cannot be returned

EXCHANGES
Goods once sold cannot be exchanged.

PASSING OR PROPERTY AND RISKS
Larsa Lighting LLC retains legal ownership of the Product(s) until full payment has been made and such payment has been received. Legal ownership of the Product(s) will immediately revert to Larsa Lighting LLC, if payment is refunded to you. Risk on the Product(s) will pass to you upon delivery.

Contact Us
If you require further information, contact us:
Larsa Lighting LLC
The Iridium Building,
Umm Suqeim Road (East),
Al Barsha 1,
P.O. Box 28937,
Dubai, U.A.E

showroom@larsalighting.com // +971 4 395 7284